Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to LIVLYN. The terms “we”, “us” and “our” refer to LIVLYN. LIVLYN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). LIVLYN is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.
You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations and descriptions of our products and services. However, colors, dimensions or product appearance may vary depending on your device, screen settings or other technical factors.
We do not guarantee that colors or other visual characteristics displayed on your device will be completely accurate.
All product descriptions, availability and specifications are subject to change without notice.
We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction where permitted by applicable law.
Nothing in these Terms limits any mandatory consumer rights or legal guarantees that apply to your purchase.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
LIVLYN reserves the right to accept or decline an order where permitted by applicable law, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment issues or incorrect customer information.
Your order is accepted when we confirm acceptance and payment has been successfully processed.
Please review your order carefully before submitting it. If you need to request a cancellation or modification, contact us as soon as possible at info@livlyn.com. We cannot guarantee that an order can be changed or cancelled once processing has begun.
If we cancel or make a material change to an order, we will attempt to notify you using the email address, billing information or phone number provided with the order.
Returns, exchanges and refunds are handled in accordance with our Refund Policy.
Products purchased through LIVLYN are intended primarily for personal or household use unless otherwise stated.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions may change without notice.
The price charged for a product will be the price displayed and confirmed during checkout, subject to correction of obvious errors and applicable law.
Shipping charges, taxes, duties, customs charges or other applicable costs will be displayed or communicated where applicable.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.
You agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your orders.
You represent that you are authorized to use the payment method provided for your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Orders are generally processed within 1–2 business days.
Estimated delivery time is generally 7–15 business days after processing, depending on the destination, carrier and other circumstances.
Shipping is $5 on orders under $49, and free on orders over $49, unless a different shipping rate or promotion is displayed at checkout.
Delivery times are estimates and are not guaranteed.
Delays may occur because of shipping carriers, customs processing, weather conditions, high-volume periods or other circumstances outside our reasonable control.
We will provide tracking information when available after your order has shipped.
Nothing in this section limits any rights or remedies available to consumers under applicable law.
For more information, please refer to our Shipping Policy or contact us at info@livlyn.com.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our branding, logos, text, graphics, website design and other original content owned by LIVLYN, are protected by applicable intellectual property laws.
Certain product images, descriptions, trademarks, software or other materials may belong to our suppliers, Shopify or other third-party rights holders.
These Terms permit you to use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish or commercially exploit content owned by LIVLYN without our prior written permission, except where otherwise permitted by law.
Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. Other names, logos and trademarks appearing through the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications or services offered by third parties.
We do not necessarily monitor or control these third-party tools.
Your use of optional third-party tools may be subject to the terms and privacy policies of the relevant third-party providers.
We may also introduce new features, tools or resources through the Services. Such features will form part of the Services and will be subject to these Terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy, privacy practices or operation of third-party websites that we do not control.
If you choose to access a third-party website, you should review its applicable terms, policies and practices before making a transaction or providing personal information.
Questions or complaints regarding products or services purchased directly from third parties should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
LIVLYN is powered by Shopify, which enables us to provide the Services to you.
However, sales and purchases made through our store are transactions directly between you and LIVLYN.
Shopify provides the ecommerce technology used to operate our store but is not the seller of the products you purchase from LIVLYN.
To the extent permitted by applicable law, Shopify is not responsible for the products sold by LIVLYN or for claims arising solely from transactions between you and LIVLYN.
Nothing in this section excludes rights that cannot legally be excluded or limited.
SECTION 10 - PRIVACY
Personal information collected through the Services is processed in accordance with our Privacy Policy and applicable data protection laws.
Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve its services.
Information submitted through our store may also be processed by service providers necessary to provide services such as payment processing, order fulfillment, shipping and customer support.
Please review our Privacy Policy for more information about how your personal information is collected, used and disclosed.
SECTION 11 - FEEDBACK AND REVIEWS
If you voluntarily submit feedback, reviews, suggestions or other content to us, you grant LIVLYN a non-exclusive, worldwide, royalty-free license to use, reproduce, publish and display that content for purposes related to operating, improving and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to submit such content and that it does not violate the rights of another person.
Reviews and feedback must not contain unlawful, defamatory, abusive, fraudulent, obscene or malicious material.
We reserve the right to moderate or remove content where permitted by applicable law and our policies.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct errors, inaccuracies or omissions and to update information where permitted by applicable law.
If an error materially affects an order you have already placed, we will handle the situation in accordance with applicable consumer protection laws.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
- for unlawful or fraudulent purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property or other rights;
- to transmit malicious software or harmful code;
- to collect personal information about others unlawfully;
- to send spam or unauthorized solicitations;
- to impersonate another person or entity;
- to interfere with the security or proper functioning of the Services;
- to attempt unauthorized access to our systems or accounts; or
- in any way that materially harms LIVLYN, Shopify, our customers or other users.
We reserve the right to restrict or terminate access to the Services when we reasonably determine that these Terms have been violated, subject to applicable law.
SECTION 14 - TERMINATION
You may stop using the Services at any time.
We may suspend or terminate access to the Services if you materially breach these Terms, engage in fraudulent or unlawful conduct, misuse our Services or where otherwise permitted by applicable law.
Provisions that by their nature should survive termination will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
We aim to provide accurate, reliable and secure Services, but we cannot guarantee that the website will always operate without interruptions, delays or technical errors.
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes or limits statutory warranties, guarantees or consumer rights that cannot legally be excluded or limited.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, LIVLYN will not be liable for indirect, incidental, special or consequential losses arising from the use of the Services where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including mandatory consumer protection rights.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless LIVLYN and its service providers from third-party claims arising directly from your unlawful use of the Services, your material breach of these Terms or your infringement of another person's rights.
This section does not limit any rights available to you under mandatory consumer protection law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with the policies referenced on our website, constitute the agreement between you and LIVLYN regarding your use of the Services, subject to any mandatory rights available under applicable law.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by applicable law.
We may transfer our rights or obligations in connection with a legitimate business transfer, restructuring or similar transaction, subject to applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services are governed by the laws of Greece, without prejudice to any mandatory consumer protection rights available to you under the laws of your country of residence.
If you are a consumer residing in the European Union or another jurisdiction that provides mandatory consumer protections, nothing in these Terms deprives you of rights that cannot be waived by contract.
Any disputes will be handled by the competent courts in accordance with applicable law.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page.
We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
LIVLYN
Email: info@livlyn.com
Phone: +30 6943 239556
Address: 3 Septemvriou 7, 714 14 Heraklion, Greece
